Documents
General Information
PDF Hours of Service (printable) - updated 02/07/13
Downloadable summary document outlining the Smarthinking online tutoring Hours of Service schedule.
PDF Innovation 2011 Presentation Slides
Presentation slides of the panel session "Online Academic Support: A Multi-Campus Discussion" at the League for Innovation in the Community College's Innovations 2011 Conference in San Diego, CA on Feb. 27 - Mar. 2, 2011.
PDF NADE 2011 Presentation Slides
Presentation slides of the panel session "Online Academic Support for Developmental Education: Experiences from Three Colleges" at the National Association of Developmental Education (NADE) Conference in Washington, DC on Feb. 23-26, 2011.
Online Writing Lab
PDF Smarthinking - Sample Essay Critique - Standard Essay
A sample of the Smarthinking's E-structor Response Form for a Sample Essay Critique - Standard Essay as used in the Online Writing Lab.
PDF Smarthinking - Sample Essay Critique - Research Based Essay
PDF Smarthinking - Sample Practice SAT Essay Review
A sample of the Smarthinking's E-structor Response Form for a Sample Practice SAT Essay Review as used in the Online Writing Lab.
PDF Smarthinking - Sample Paragraph Critique
A sample of the Smarthinking's E-structor Response Form for a Sample Paragraph Critique as used in the Online Writing Lab.
PDF Smarthinking - Sample Nursing Essay Critique
PDF Smarthinking - Sample Essay Critique - ESOL
PDF Smarthinking - Sample Creative Writing Review
PDF Smarthinking - Sample Essay Critique - High School Essay
PDF Smarthinking - Sample Critique - Spanish
PDF Smarthinking - Sample Resume Review (2 samples)
Miscellaneous
PDF Florida College System Study
A review of the use of Smarthinking's services within the Florida College System, published by the Division of Florida Colleges in the Department of Education, Nov. 2010.
PDF Antelope Valley College Study
Research summary published by Antelope Valley College demonstrating the positive impact of Smarthinking's Online Tutoring on student success, retention, and persistence. Antelope Valley College Notes from the Researchers, Volume 4, First Quarter 2012.