SMARTHINKING | The leader in on-demand student support

Tutors FAQ's

How do I know that Smarthinking received my tutor application?

You will receive an email from autoreply@icims.com indicating that we have received your application. If you do not receive this automatic reply, please submit your materials again. 

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When should I expect to hear from you regarding my application?

Smarthinking hires on a regular basis, but the peak season for hiring is May-August and November-December every year. Due to the high volume of applicants, it may take a number of weeks before we contact those individuals who pass our initial screening. 

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Do tutors work from home?

Yes-tutors can work from any location in the U.S. where they have reliable access to the Internet.

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Do tutors have to work from the same place on every shift?

No-tutors can work from any location in the U.S. where they have reliable access to the Internet.

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What are the technical requirements for tutors?

To view our minimum technical requirements, visit our Online Knowledge Base.

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What software do tutors need?

No special software is required, all tutoring takes place through our website. However, tutors must have compatible browsers-see our Online Knowledge Base for details.

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How much time do I need to commit to this position?

We prefer that tutors commit to a minimum of 9 hours per week.

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How are tutors scheduled?

Tutors work a fixed weekly schedule that is set at the beginning of each academic term. Daily shifts typically range from 2 - 4 hours in length. Moreover, we typically offer additional reserve or substitute hours on a weekly basis.

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Are tutors paid according to student usage?

Most tutors are paid an hourly wage irrespective of student usage.

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How/when are tutors paid?

Tutors are paid biweekly on our corporate schedule. We prefer tutors take advantage of our direct deposit payment options. Please note: because tutors are classified as part-time employees, appropriate state and local taxes are withheld.

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Is training required to become a tutor?

All tutors must successfully complete Smarthinking-Certification -- an online, discipline specific training program. The training programs are 10-15 hours in length. They consist of self-paced and guided online modules which are facilitated through our website.

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Do I get paid for training?

Yes. 

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